Aims of the project
The ACTION project intends to develop a Web-based Intelligent System (WBIS) to facilitate the co-creation of tourism experiences for an accessible tourism market (persons with disabilities – (PwD) -, the elderly and other people with functional limitations). Based on a multidisciplinary approach and on triangulation of methods, the needs, constraints and behaviours of all stakeholders involved (demand, tourism supply agents and higher education institutions training in tourism) were analysed. This information will be used to design an innovative instrument, which will be validated and tested in the Central Region of Portugal, to provide communication, information sharing and knowledge transfer among all the stakeholders. This research project is of paramount relevance to increase the differentiation and competitiveness of tourism destinations, encouraging the development of accessible tourism and simultaneously contributing to the promotion of more inclusive societies.
Methodology
